Learning Beyond the Billable Hour: Transforming Client Relationship with Gwen Griggs
Gwen joined Lawline‘s CEO David Schnurman, in part 4 of the Lawyers Who Learn series on Alternative Pricing to share her transformative journey from traditional billable hours to value-based pricing.
Gwen dives into the strategies that reshaped her legal practice: embracing project management to deliver what clients need – on time and transparently. Building business models that value efficiency and client satisfaction. Creating a law firm where people-clients and team members alike-come first.
Beyond pricing, Gwen’s insights into forming supportive legal communities and coaching programs remind us of the endless possibilities when lawyers think beyond the billable hour. This approach shows how law firms can evolve for greater profitability, client loyalty, and fulfillment.
Don’t miss this inspiring discussion that’s reshaping the future of legal practice.